Contact Information
Phone: 614-245-0503 Fax: 614-573-7238
sqps@shraimqps.com
PO Box 218132 Columbus, OH 43221 USA
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Project |
Our client, a
medium-sized manufacturing company, approached SQPS for
assistance in getting certified to ISO 9001:2000 standard
within 4 months. |
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Approach |
Our approach
can be summarized as follows:
- We
conducted a one-day gap audit in which we analyzed the
current status of the quality management system (QMS)
and compared findings to the ISO 9001:2000 requirements.
- We
assembled a team from different processes of the
client's facility. This included sales, design,
production, and quality.
- The
team identified all gaps from audit results and
subsequent discussions
- We
developed a Gantt chart (schedule) for project
activities.
- The
following steps were followed in establishing the QMS:
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Identified all products, customers, and suppliers
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Identified all production processes (from orders to
delivery)
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Identified what the client deemed important measures for
success. These were used to establish a balanced
scorecard, quality policy and objectives
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completed lower level documentation first then moved up
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Developed a detailed flowchart to show how all processes
interact and interface.
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Developed a simple database in Microsoft Access to
manage the system
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Results |
The resulting
QMS was efficient and sustainable. No nonconformances were
reported by the registrar during the certification audit and
in subsequent surveillance audits. |
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