Quality Costs

Historically, costs related to quality can be in the range of 20 to 40 percent of sales. In this 4-hour course, learn ho to categorize and control quality costs. Also, learn where your efforts should be focused to reduce costs of nonconformance and improve the bottom line.

·         Overview of Quality Costs

·         Goals of Quality Cost System

·         Quality Loss Function (QLF)

·         Management of Quality Costs

·         Categories of Quality Costs

·         Quality Cost Program – Implementation Issues

·         Quality Costs and Suppliers

·         Quality Improvement Initiatives – A driver for reducing quality costs

Who Should Attend

Managers at all levels who are interested in understanding quality costs. Project Managers / Engineers, Quality Professionals who initiate continuous improvement and waste reduction programs.

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