SQPS, Ltd.: Columbus, Ohio; Root Cause Analysis / 5 Whys


Solutions for Quality

Contact Information

Phone: 614-245-0503

Fax: 614-573-7238

sqps@shraimqps.com

PO Box 218132

Columbus, OH 43221

USA

Root Cause Analysis /

Problem Solving

Benefits: In this 8-hour workshop, learn how to systematically and effectively solve problems using the 7-step model. This includes analyzing the problems using metrics, identifying the root cause(s) using analytical tools, developing corrective action(s), identifying areas for preventive action, verifying measurable results, and acting on learning.

Outline

Overview of Problem Solving
Process Definition
Problem Solving vs. Process Improvement
Team Approach
Key success Factors
The Effectiveness of Plan-Do-Check-Act Cycle
The 7-Step Model for Problem Solving

See solution outline for workshop exercise

Who Should Attend

Anyone involved in problem solving and process improvement projects.

On-site Request